Version: 1.7 | Cost: Entirely Free

Level 3 - Condition Management
Country: GB
Category: Bipolar, Borderline Personality Disorder, Depression, Eating Disorders, Obsessive-Compulsive Disorder, Schizophrenia, Self Harm Prevention, Suicide Prevention
Released: 28/11/2017
Updated: 22/06/2018
Version: 1.7
Size: 28mb
Developer: S12 Solutions
Reviewed On: 31/10/2018
This App achieved an ORCHA score of 84%.

It was assessed as a Level 3 App. These apps can be focused on general health or supporting specific health conditions. They may collect data and they may have a number of more advanced features. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focused we also assess their compliance in the Clinical Effectiveness as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Privacy
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Clinical Assurance
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User Experience
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Developer description
S12 is an app that makes it quicker and easier to assemble the best available Mental Health Act assessing teams. Day or night, AMHPs can quickly and easily assemble the best available assessing team, and use the time usually lost making phone calls to further prepare for assessment and consider the least restrictive options. S12 helps to ensure that s.12 doctors are contacted about appropriate, convenient work. s.12 approved doctors are able to: - Identify current availability, plan future availability using the availability calendar, and provide specific information about your availability using the free text status box - Specify specialisms, employer type, areas you’re able to cover, car details, contact information and preferred contact method - Access a Useful Information guide about the Local Authority you’re working with - Create and submit claim forms – while in offline mode you can create and save draft claim forms to submit when you’re online again - Access a Useful Information guide about the Local Authority you’re working with AMHPs are able to: - Search the directory of s.12 approved doctors, verified against the Mental Health Act Register Database, based on their availability, location, specialisms, employer type, gender and languages spoken - Contact them via the app as per their contact preferences - Tag s.12 doctors’ contact details in My Favourites to allow you to find them easily in future - Review and submit claim forms for approval - Access a Useful Information guide written by your AMHP lead - Offline mode allows you to view and contact s.12 doctors returned in your last online Address Book search - Export details of the doctors they have contacted to set up the assessment team
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We have identified that this App provides the following key features

Carer Support
The App provides features that help those caring for others
Alerts And Notifications
The App provides alerts and notifications relevant to its area of focus
Data Sharing
The App allows you to share information in the App with others or other Apps/Systems
Remote Clinical Monitoring
The App allows the remote monitoring of certain health data by health and care professionals
Wellbeing Tracking
The App allows you to record relevant wellbeing information either manually or automatically using connected Apps or devices

This review area looks at what information an App collects from you, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about you is capable of identifying that it relates to you

The type of data that it collects isn't classified as sensitive data.

(Identifiable but not Sensitive) – The type of information this App collects, is not sensitive but is still classed as identifiable data, relating to you and so could poses a risk in terms of your privacy and confidentiality. It is still therefore important that the publisher is clear what they do or don’t do with this information.

Data Use

The App does state that it won't share your data in any way with other people without your consent.

The App does allow you to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.


This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It wasn't clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.


This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.


It wasclear from our review that the App had been through end user testing as part of its design and development.


The App does provide customisable features.

End user capacity

The App does provide support for users with poor sight.

The App does provide support for users with hearing difficulties.


The App does appear to have a clear approach to dealing with user issues.


The App is entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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